Ke Finance and Ke.com have launched its “One-stop Housing Renovation Service” platform. The partnership extends the cooperation between Ke Finance and Ke.com that began in 2018 and specifically targets the growing 2 trillion RMB annual housing renovation market in China.

 

Ke.com’s renovation platform matches users with renovation solutions and suppliers, while Ke Finance provides renovation loan products to customers. Addressing life needs using finance and technology unlocks a new, safer user experience for the growing demand in renovation services in China.  

Existing customer pain points in the largely-offline renovation process include: choosing a reliable renovation company, avoiding construction and design conflicts, and mitigating money constraints. According to the “2018 Beijing Big Data Report on Renovation Trends” released in March by Ke Finance together with Lianjia Research Institute, 60% of customers are willing to borrow money to pay for renovations, but only 20% of families apply.

Ke.com’s renovation platform optimizes the traditional renovation bidding process to solve these pain points. Ke.com helps customers with a selection of pre-approved renovation companies and provides support services such as free professional measuring service, house inspection, advance reimbursement, and 1-to-1 consultancy. Ke Finance provides customers with customized financial products and installment loans to ease money issues. Altogether, the platform ensures the renovation is completed according to the customers’ specifications, minimizes customer involvement, solves customer cash flow concerns, and secures payment for renovation companies.

Ke Finance will continue to innovate on its financial empowerment services with Ke.com, creating a one-stop ecosystem for solving more lifestyle use cases and including more business partners, helping to meet the daily needs of the 200 million families within the Ke Finance’s coverage area.

ABOUT Ke FINANCE

Ke Finance is the leading consumer real estate financial service provider in China having served 1.3 million customers. Ke Finance has enabled 800+ billion RMB in escrow transactions plus 300+ billion RMB in financings. Starting out as Lianjia Finance in November 2006, and independently spun out as Ke Finance in March 2017, Ke Finance provides full range of residential real estate financial services for buyers and sellers throughout the selling and leasing cycle. Ke Finance aims to improve life for all its clients through appropriate products, innovative technology, and quality service. With over 1,900 product technicians and financial advisors, Ke Finance covers 95 cities and regions across China.

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Country: China
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