Potentiam is Offering BPO Services to Companies Wanting to Streamline Their Operations

March 13 17:39 2019
BPO is a term that is commonly thrown around in the business world. It involves hiring an outside contractor to come in and take over some of the tasks in a company. Choosing to invite a third party to get involved with the company should be planned and researched properly.

Potentiam.co.uk/bpo outlines the definition, services, and options that a BPO offers and how it relates to offshore outsourcing. BPO is a term getting increasing traction in the world of business operation. A bpo company or an outsourcing provider is a third-party contractor that a company hires to see the operation on a number of different tasks within the company. These tasks could be done within the company or outsourced at another location. When the third party is near the company’s location it is referred to as onshore outsourcing. On the contrary, when the contractor is on a different country it is called offshoring or outsourcing offshoring. Though offshoring outsourcing and BPO are sometimes used interchangeably, they are different terms with different meanings. BPO means handing over specific tasks to an outside contractor while offshoring moves these tasks to a different location; but not necessarily under a different company.

Like everything else business-related, BPO has its ups and downs, similar to outsourcing pros and cons. Some of the advantages of a BPO include, among other things, increased efficiency in business processes, access to better technology and a larger talent pool, flexibility in choosing specific services, and quick and accurate reporting. Meanwhile, the cons of BPO are also varied and substantial. These include, but are not limited to, data breaches, lapses in communication, and an over-dependence on the services that outsourcing companies provide. Opting to bring in outside help into the company is not a decision to be taken lightly. The factors mentioned above should be considered properly with a great focus on the well-being of the company.

Services that offshore resourcing provide is often divided into two categories. First is back office outsourcing and the other is front office outsourcing. Back office involves tasks such as billing and purchasing, while front office includes hr outsourcing, customer service, etc. Offshore resourcing is nuanced business plan that needs planning and a lot of decision making. Some bpo providers uk and hr outsourcing uk all have different things to offer and heads of the company need to weigh these option if it could be beneficial to their company or not.

Media Contact
Company Name: Potentiam Limited
Contact Person: Patrick Klein
Email: Send Email
Phone: +44 (0) 7534 352 374
Address:2 Kingdom Street
City: London W2 6BD
Country: United Kingdom
Website: www.potentiam.co.uk