ADA Compliance On Websites Are More Important Than People Think

Technology is evolving. The Internet has grown from email and search into an institution many people rely on, to connect every activity of their lives. This change can be seen almost everyday—for example, when someone shops online or view a restaurant’s menu and orders food directly from their website. These online processes are as real and important as if they were in person.

Accessibility laws are changing. Web accessibility litigation, filed by private lawyers and government agencies, are on a significant rise. Similar to how some store locations must have a ramp or a certain door width, any website must follow particular design steps to support users that might not be able to hold a mouse or use the keyboard to navigate a site. Courts are regularly determining that anti-discrimination laws, such as the ADA, apply to websites.

All this has generated a wave of personal injury lawsuits and cookie cutter complaints against hotels, restaurants, retail, financial and other businesses, which today, are full- scale e-commerce sites.

This new responsibility to be ADA accessible presents a challenge for small businesses.

(1) Accessibility guidelines for websites are complex and subjective.

– The design rules are technical. It’s code!
– Most businesses are not tech companies!

(2) Accessibility can’t be automatically fixed.

– There’s no plugin or program to add accessibility to the website.
– Features have to be repaired or rebuilt altogether.

(3) Automated tests aren’t complete.

– A computer will find a list of unimportant errors in its design of almost any site. At the same time, this computer won’t find or understand the real roadblocks that users confront on the site.

ADA Inspection, a Los Angeles based company, offers a 3-step solution:

1. Automated Audit – Computers surface the location of easily fixable errors.

2. Manual Testing – Auditors dive into the site, finding the real barriers and provide recommendations on how to improve the experience for all users.

3. Usability Lab – To provide empathy with more than code, they coordinate testing with disabled users to understand the full experience of users on the site.

“Every business manages its website differently. Whether your business uses a template or has a team of developers, ADA Inspectors tailors its solutions to smoothly integrate into your process,” says company representative. “Our audit covers the latest standards, but accessibility embodies more than any one technical requirement. We know the expectations of courts and how to demonstrate that your site is accessible.”

ADA Inspection website consulting helps businesses develop an online accessibility program that reduces their legal risk and helps them serve the broadest circle of people.

They also provide on-site training packages which cover topics like how to be comfortable working and interacting with people that have disabilities, various aspects of legal compliance, how obstacles can be reduced and eliminated through remediation, specifics for screen readers, and much more.

Media Contact
Company Name: ADA Inspection
Contact Person: David Gevorkian
Email: Send Email
Phone: (714) 500-7585
Address:926 Azalea Drive
City: Costa Mesa
State: California
Country: United States
Website: https://www.adainspectionorangecounty.com/website-ada-compliance/